Customer questions answered instantly, day and night.
When customers call about an invoice, they want answers, not hold music. The Collectmaxx AI Voice Assistant picks up immediately, understands what callers need, and resolves it in one natural conversation. No queue, no menu, no office hours. Just a helpful voice, whenever your customers need one.
Hearing is believing
The best way to judge a voice assistant is to listen to one. These example calls show how natural the assistant sounds, how quickly it responds, and how it handles a real request from start to finish, including setting up a payment plan on the spot.
A caller asks about an open invoice. The assistant understands the question, responds instantly, and arranges a payment plan in instalments.
The same natural conversation in Dutch. Listen to how the assistant follows the caller and completes the request within the call.
Anyone can automate a phone call. Knowing what to say when money is involved is different. The AI Voice Assistant runs on the Collectmaxx platform: 800K voice calls processed, an 86% average connect rate, and €66M collected for our partners. That experience shapes every conversation.
A traditional phone line
Callers wait in a queue
Keypad menus before a real question
Reachable only during office hours
Follow-up needed for payment plans
Call volume limited by staff capacity
The AI Voice Assistant
Every call answered on the first ring
Callers simply say what they need
Available day and night, every day
Payment plans arranged within the call
Handles every peak, no matter the volume
Onboarding
We map your call types, tone of voice, and escalation rules together. You decide what the assistant handles and where it stops.
We set up the assistant with your flows, your wording, and your brand voice, so every call sounds like your organisation.
We listen to test conversations and fine-tune until every answer is exactly right. Nothing goes live without your approval.
The assistant starts answering your line. We monitor the first conversations closely with you and keep improving from there.
Have questions or want a demo? Fill out the form and our team will respond promptly.
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