Automatisieren Sie das Forderungsmanagement mit KI-gesteuerten Sprachnachrichten, SMS und E-Mails. Ziehen Sie mehr ein, pflegen Sie Beziehungen und verfolgen Sie Ergebnisse in Echtzeit.
KI-gesteuerte Ansprache für eine schnellere, zuverlässigere Zahlungsrückgewinnung – zugeschnitten auf Ihre Branche.
Automatisierte Sprach-, SMS- und E-Mail-Abläufe reduzieren die DSO und verbessern den Cashflow – unter Wahrung der Kundenbeziehungen.
Omnichannel-Automatisierung steigert die Zahlungseingänge und reduziert die Kundenabwanderung – ganz ohne manuelles Nachfassen.
Erfahren Sie, wie KI-gestützte Workflows sich an Ihren Sektor anpassen. Verbessern Sie die Zahlungsquoten, reduzieren Sie den manuellen Aufwand und erhalten Sie das Kundenvertrauen durch intelligente Automatisierung.
Some businesses still use letters as part of their payment reminder or dunning process. Collectmaxx makes those letters more effective by adding QR-code payment links.
Customers can scan the QR code and move directly from a physical letter to a digital payment journey. This combines the familiarity of paper communication with the speed of online payment.
For businesses that still need to use letters, QR-code payment links help shorten the gap between reminder and payment.
Cash flow depends on knowing which invoices are paid, which balances are overdue and where collection activity is slowing down.
Collectmaxx gives teams real-time visibility into payment reminder activity and campaign performance. This helps businesses see what is happening across the collection process and make faster decisions.
With better visibility, teams can identify bottlenecks, adjust communication flows and improve the way they manage overdue payments.
Days sales outstanding is one of the most important indicators of accounts receivable performance. When customers pay late, cash stays locked in unpaid invoices and working capital becomes harder to manage.
Collectmaxx helps businesses lower DSO by reducing friction in the payment journey. Customers receive clear reminders, direct payment options and self-service choices that make it easier to act.
By making payment faster and simpler, businesses can improve cash flow without relying only on manual chasing.
Manual collection work is expensive and time-consuming. Teams spend hours checking payment status, sending emails, making calls and updating records.
Collectmaxx automates routine payment reminder activity based on predefined rules. This reduces the number of manual follow-ups needed and allows finance teams to focus on more complex cases.
Automation also helps create consistency. Every customer receives the right reminder at the right time, even when collection volumes increase.
KI-gestützte Ansprache führt zu höheren Zahlungsquoten.
Beschleunigte Zahlungen lindern finanzielle Belastungen.
Phone calls can be useful, but manual calling is expensive and difficult to scale. Collectmaxx helps businesses reduce manual call workloads with AI voice and digital assistant capabilities.
Automated voice outreach can support routine payment reminders, guide customers toward payment and help resolve simple interactions without requiring a live agent every time.
This helps collection teams spend less time on repetitive calls and more time on cases where human support is genuinely needed.
Sometimes customers do not pay because they do not understand the message, the amount due or the next step. Interactive video reminders can make payment communication clearer and more engaging.
Collectmaxx can support interactive video as part of the payment reminder journey. Businesses can use video to explain the debt, guide customers through payment options and create a more helpful experience.
This is especially useful when a standard email or letter does not provide enough context.
Not every customer can pay the full amount immediately. In those cases, a rigid collection process can create more friction and more manual work.
Collectmaxx supports self-service arrangements that allow customers to resolve payment issues on their own terms. Depending on the setup, customers can be guided toward payment plans or other available options.
Self-service payment arrangements help customers take action sooner while reducing pressure on internal teams.
Customers are more likely to pay when the payment process fits their preferences. A limited set of payment methods can create unnecessary delays.
Collectmaxx helps businesses offer convenient payment options through digital reminders and payment links. Customers can move from reminder to payment in a few clicks.
This improves the customer experience and helps reduce the number of unresolved overdue balances.
Payment collection does not need to feel aggressive. A respectful reminder journey can improve recovery outcomes while protecting the customer relationship.
Collectmaxx is designed for customer-friendly dunning. Messages can be clear, professional and supportive, helping customers understand what is owed and how to resolve it.
This approach is especially important for businesses that rely on long-term customer relationships, recurring revenue or public trust.
Generic reminders are easy to ignore. Personalized communication helps customers understand that the message is relevant and actionable.
Collectmaxx enables businesses to tailor reminder flows based on customer status, invoice details, language, timing and payment stage. Communication can also match the company’s own look and feel.
Personalized customer engagement makes the collection process feel more professional and increases the likelihood of timely payment.
Payment reminders are part of the customer experience. If the communication feels disconnected from your brand, customers may hesitate or ignore the message.
Collectmaxx allows businesses to send payment reminders in their own look and feel. This creates a more trusted experience and helps customers recognize the message as legitimate.
Branded payment communication is especially important when using digital payment links, SMS, email and QR-code payment journeys.
Dunning processes often involve multiple steps: first reminder, follow-up reminder, final reminder, voice call, payment link, payment plan and escalation.
Collectmaxx helps businesses automate these workflows. Teams can define rules for when reminders are sent, which channel is used and what action should happen next.
This creates a structured dunning process that is easier to manage, measure and improve.
Not every overdue account needs the same action. Some customers simply need a reminder. Others may need a payment arrangement, extra explanation or escalation.
Collectmaxx gives businesses better visibility into reminder activity and customer responses, helping teams focus attention where it matters most.
By combining automation with real-time insight, collection teams can spend less time on routine cases and more time resolving complex payment issues.
Effective debt recovery requires consistency, clarity and timing. If reminders are late, unclear or difficult to act on, recovery performance suffers.
Collectmaxx supports the debt recovery process by automating communication and guiding customers toward payment. Businesses can use different channels, payment links and self-service options to improve outcomes.
The goal is not only to recover payments faster. It is also to create a more efficient and customer-friendly recovery process.
Businesses already rely on accounting software, ERP systems, CRM platforms and payment providers. Payment collection software should fit into that environment instead of creating another isolated tool.
Collectmaxx supports integrations through API and file-based processes, depending on the setup. This helps businesses connect invoice data, customer data and payment reminder workflows.
Smooth integration reduces duplicate work and helps teams keep collection activity aligned with existing financial systems.
Collectmaxx combines automation, communication and payment enablement in one platform. Key features include:
- Automated payment reminders
- Email reminders
- SMS reminders
- AI voice calls
- Interactive video reminders
- QR-code payment links
- Click & pay messages
- Multilingual communication
- Customer-friendly dunning workflows
- Self-service payment arrangements
- Payment links
- E-mandates
- Dashboard and reporting
- Campaign management
- API access
- Integration support
- Branded communication
- Digital assistant flows
- Support for multiple payment methods
- Real-time collection visibility
Together, these features help businesses collect payments faster, reduce manual work and improve the customer experience.
Von Branchenführern geschätzt
Entdecken Sie, wie Unternehmen ihren Cashflow beschleunigen und die DSO mit automatisierter, KI-gestützter Zahlungsrückgewinnung reduzieren.
Überfällige Rechnungen sanken in einem Quartal um 40 %. Automatisierte Sprachansprache machte das Inkasso mühelos.
KI-Automatisierung reduzierte manuelle Aufgaben und verbesserte die Kundenzufriedenheit in unserem gesamten Portfolio.
Verspätete Zahlungen werden schneller und mit weniger Reibung für Kunden und Mitarbeiter abgewickelt.
Automatisierte Erinnerungen und Zahlungslinks optimierten den Forderungseinzug und steigerten den Cashflow.
Nahtlose Integration und Echtzeit-Dashboards geben uns die volle Kontrolle über unsere Forderungen.
Strukturierte, respektvolle Kommunikation macht die Zahlungseintreibung intelligenter und effektiver.
Haben Sie weitere Fragen? Unsere Experten helfen Ihnen gerne weiter.
Payment collection improves when teams can measure results. A reminder strategy should not be based on guesswork.
Collectmaxx helps businesses track payment reminder campaigns, customer interactions and payment outcomes. Teams can see which channels drive action and where the process can be improved.
This makes it easier to test different messages, channels and timing strategies over time.
Security is essential in digital payment collection. Customers need confidence that the payment link, QR code or reminder message is legitimate and safe.
Collectmaxx supports secure payment journeys through trusted payment flows and integration with payment methods. Businesses can combine branded communication with secure payment links to reduce hesitation.
A secure and recognizable journey helps customers complete payments confidently.
Customers often open reminders on mobile devices. If the payment journey is slow or difficult on a phone, conversion suffers.
Collectmaxx supports mobile-friendly reminders and payment flows that allow customers to act quickly from SMS, email or QR-code links.
This helps customers pay when the reminder is fresh, instead of postponing the action until later.
Confusion slows payment. If customers do not understand the amount, the invoice, the next step or the consequence of inaction, they may delay.
Collectmaxx helps businesses create clearer payment communication. Interactive video, branded messages, direct payment links and structured reminders can make the payment request easier to understand.
Clear communication reduces unnecessary customer service questions and supports faster resolution.
Manual collection is expensive. Letters, calls, repetitive emails and internal administration all add cost to the recovery process.
Collectmaxx helps reduce these costs by automating payment reminders and replacing repetitive manual work with digital communication flows.
Businesses can reach more customers at lower operational cost while maintaining a professional customer experience.
As invoice volumes grow, manual collection teams often struggle to keep up. Hiring more people is not always the most efficient answer.
Collectmaxx allows businesses to scale reminder activity through automation. More invoices can be managed without increasing manual workload at the same rate.
This makes the platform especially valuable for businesses with high invoice volumes, recurring billing or large customer bases.
Automatisierte Kontaktaufnahme für jede überfällige Rechnung.
KI-gesteuerte Anrufe, SMS und E-Mail-Workflows.
Live-Dashboards. Mühelose Integration.
